Service & Repair Center

WELCOME TO MPR TOOLS SERVICE CENTER

MPRTools.com offers turn-key tool solutions, including services for most of our tools, to comprehensively meet your needs.

WHAT'S INCLUDED?

1

90/90 Guarantee
90-Day Service Warranty on the entire tool.

OR

2

Complete teardown, inspection and testing of the tool.

3

All repairs come with a one-way FREE prepaid shipping label.

REPAIR PROCESS

FILL

Fill in the online repair form. Expect an email with a prepaid return label within 8 business hours.

OR

SHIP

Pack your tool, attach the printed label, and drop it off at a Purolator store or schedule a pickup.

WAIT

Your tool enters our repair process. Typical completion time is within 7-10 business days.

TOOLS WE REPAIR

Air Conditioning Tools

Battery Equipment

Hydraulic Tools

Pneumatic Tools

Pumps

Power Tools

Torque Wrenches

AUTHORIZED WARRANTY REPAIR

REQUEST REPAIR

Complete the form to request a repair estimate. One of our team members will reach out within the next 8 business hours.

If you have any questions about repairs, contact us at:

     1-800-905-0410

support@mprtools.com

     Chat with us!

Opening Hours (ET)

Monday 8:00am – 5:00pm

Tuesday 8:00am – 5:00pm

Wednesday 8:00am – 5:00pm

Thursday 8:00am – 5:00pm

Friday 8:00am – 5:00pm

Saturday Closed

Sunday Closed

FAQs

Do you have any price lists, or do all other items require a quote?

We do not provide any price list, all tools must be send to have a quote.

Is there a catalogue of the items you undertake repairs for?

You can find the list of tools we work with on our website. If you have a specific tool you'd like us to know about, please email us at support@mprtools.com. Just give us the details of the tool's brand and model. 

Do you offer repair services for power tools like Milwaukee and Dewalt?

Yes, we offer repairs for all electric and power tools from DeWalt and Milwaukee.

Can you provide the turnaround time to receive a quote and complete the repair work, given the required components are readily available?

Once we have the equipment, it generally takes 3 to 4 business days to provide a cost estimate. We aim to complete the repair within a week or even less if all the necessary parts are available.

However, it's important to remember that occasionally unforeseen circumstances can cause delays beyond the usual timeframe. We make sure to get the devices back to our customers as soon as possible.

I have additional questions. How can I get in touch?

Email us at support@mprtools.com, call (800) 905-0410, or utilize our chat feature. We strive for swift responses.

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