Centre de service et de réparation

WELCOME TO MPR TOOLS SERVICE CENTER

MPRTools.com offers turn-key tool solutions, including services for most of our tools, to comprehensively meet your needs.

WHAT'S INCLUDED?

1

90/90 Guarantee
90-Day Service Warranty on the entire tool.

OR

2

Complete teardown, inspection and testing of the tool.

3

All repairs come with a one-way FREE prepaid shipping label.

REPAIR PROCESS

FILL

Fill in the online repair form. Expect an email with instructions within 8 business hours.

OR

SHIP

Pack your tool, attach the printed label, and drop it off at a Purolator store or schedule a pickup.

WAIT

Your tool enters our repair process. Typical completion time is within 7-10 business days.

TOOLS WE REPAIR

Air Conditioning Tools

Battery Equipment

Hydraulic Tools

Pneumatic Tools

Pumps

Power Tools

Torque Wrenches

AUTHORIZED WARRANTY REPAIR

REQUEST REPAIR

Remplissez le formulaire pour demander un devis de réparation. Un membre de notre équipe vous contactera dans les 8 prochaines heures ouvrables.

Si vous avez des questions concernant les réparations, contactez-nous à :

Heures d'ouverture (HE)

Lundi 8h00 – 17h00

Mardi 8h00 – 17h00

Mercredi 8h00 – 17h00

Jeudi 8h00 – 17h00

Vendredi 8h00 – 17h00

Samedi Fermé

Dimanche C a perdu

FAQs

Do you have any price lists, or do all other items require a quote?

We do not provide any price list, all tools must be send to have a quote.

Is there a catalogue of the items you undertake repairs for?

You can find the list of tools we work with on our website. If you have a specific tool you'd like us to know about, please email us at support@mprtools.com. Just give us the details of the tool's brand and model. 

Do you offer repair services for power tools like Milwaukee and Dewalt?

Yes, we offer repairs for all electric and power tools from DeWalt and Milwaukee.

Can you provide the turnaround time to receive a quote and complete the repair work, given the required components are readily available?

Once we have the equipment, it generally takes 3 to 4 business days to provide a cost estimate. We aim to complete the repair within a week or even less if all the necessary parts are available.

However, it's important to remember that occasionally unforeseen circumstances can cause delays beyond the usual timeframe. We make sure to get the devices back to our customers as soon as possible.

I have additional questions. How can I get in touch?

Email us at support@mprtools.com, call (800) 905-0410, or utilize our chat feature. We strive for swift responses.

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